Your position: Home
/
Refund policy
Refund policy
About returns
Once an order is placed, the package cannot be intercepted or returned until signed.
Our policy is valid for 15 days. If it has been more than 15 days since you signed for it, we regret that we are unable to provide you with a refund or exchange.
In some cases, only partial refunds are allowed (if applicable)
Tools with obvious issues
Refund delay or loss (if applicable)
If you have not received the refund, please double check your bank account first.
Then contact your credit card company. Your refund may take some time to be officially issued.
Next, please contact your bank. Refunds usually require some processing time.
If you have completed all these operations but have not yet received a refund, please visit [email protected] contact us.
Special discounts (if applicable)
Only products with normal prices can be returned. Unfortunately, special offers are not refundable.
Transportation:
To return the product, you should mail it to: [email protected]
You will be responsible for paying the return freight. The shipping fee is not refundable. If you receive a refund, the return shipping fee will be deducted from the refund.
The time it takes for your product to reach your hands may vary. In some cases, only partial refunds are allowed (if applicable)
Once an order is placed, the package cannot be intercepted or returned until signed.
Our policy is valid for 15 days. If it has been more than 15 days since you signed for it, we regret that we are unable to provide you with a refund or exchange.
In some cases, only partial refunds are allowed (if applicable)
Tools with obvious issues
Refund delay or loss (if applicable)
If you have not received the refund, please double check your bank account first.
Then contact your credit card company. Your refund may take some time to be officially issued.
Next, please contact your bank. Refunds usually require some processing time.
If you have completed all these operations but have not yet received a refund, please visit [email protected] contact us.
Special discounts (if applicable)
Only products with normal prices can be returned. Unfortunately, special offers are not refundable.
Transportation:
To return the product, you should mail it to: [email protected]
You will be responsible for paying the return freight. The shipping fee is not refundable. If you receive a refund, the return shipping fee will be deducted from the refund.
The time it takes for your product to reach your hands may vary. In some cases, only partial refunds are allowed (if applicable)
