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Refund policy
Refund policy
About Returns
Once an order is placed, the package cannot be intercepted or returned until it is signed.
Our policy is valid for 15 days. If 15 days have passed since your purchase, we regret that we cannot provide you with a refund or exchange.
To qualify for return, your item must be unused and in the same state as it was received. It must also be in its original packaging.
In some cases, only partial refunds are allowed (if applicable)
Tools with obvious problems
Any item not in its original state will not be damaged or missing parts due to our mistakes
Any item returned more than 30 days after delivery
Delayed or lost refunds (if applicable)
If you do not receive a refund, please check your bank account again first.
Then contact your credit card company. Your refund may take a while to officially release.
Next, please contact your bank. Refunds usually take some processing time.
If you have completed all these operations but have not received a refund, please visit [email protected] contact us.
Special offers (if applicable)
Only goods with normal price can be returned. Unfortunately, there is no refund for special offers.
transport
To return the product, you should mail it to: [email protected]
You will be responsible for paying your return freight. Freight is not refundable. If you receive a refund, the return freight will be deducted from the refund.
Depending on where you live, the time it takes for your exchange products to reach you may vary.
Once an order is placed, the package cannot be intercepted or returned until it is signed.
Our policy is valid for 15 days. If 15 days have passed since your purchase, we regret that we cannot provide you with a refund or exchange.
To qualify for return, your item must be unused and in the same state as it was received. It must also be in its original packaging.
In some cases, only partial refunds are allowed (if applicable)
Tools with obvious problems
Any item not in its original state will not be damaged or missing parts due to our mistakes
Any item returned more than 30 days after delivery
Delayed or lost refunds (if applicable)
If you do not receive a refund, please check your bank account again first.
Then contact your credit card company. Your refund may take a while to officially release.
Next, please contact your bank. Refunds usually take some processing time.
If you have completed all these operations but have not received a refund, please visit [email protected] contact us.
Special offers (if applicable)
Only goods with normal price can be returned. Unfortunately, there is no refund for special offers.
transport
To return the product, you should mail it to: [email protected]
You will be responsible for paying your return freight. Freight is not refundable. If you receive a refund, the return freight will be deducted from the refund.
Depending on where you live, the time it takes for your exchange products to reach you may vary.
